Read about our COVID-19 Policies & Procedures

COVID-19 Notice

Website COVID-19 Notice

We want to assure you that we have policies and processes in place to ensure the well being and safety of our valued clients, their families and our staff during the COVID-19 outbreak.

Bellona Care believes that now, perhaps more than ever, is an important time to ensure that you have all the support you need to stay healthy and happy in your home.

We monitor the Australian Government information and advice and act promptly if the advice changes regarding management of the COVID-19 risk as it applies to home care.

Our employees receive regular training on infection control practices and they have all completed a course specific to the delivery of home care services during this COVID-19 outbreak.

We are providing our care assistants with all the necessary personal protection equipment (PPE), including face masks and gloves to use during a service, as per the current Australian Government advice.

In addition, we have implemented a screening protocol for our clients and anyone present in the home before we conduct the Home Care visit.

Before each visit the care assistant will ask some questions to ensure it is safe for them to enter their clients home. In addition, during the course of the visit, as is the care assistants’ usual practice, they will be monitoring the clients wellbeing and we will immediately report any symptoms of concern to the Care Manager.

We have mandatory rules that employees must not work or visit clients if they are unwell, have flu-like symptoms (such as fever, cough, sore throat and shortness of breath) or have had close contact with someone who has been confirmed as having COVID-19  or or who is currently being tested for COVID-19. The employee must then attend for a COVID-19 test and will not be permitted to resume work until they have medical clearance to do so.